Job Overview:
We are seeking a highly motivated and experienced Service Manager to join our team. As a Service Manager, you will be responsible for overseeing the daily operations of our service department and ensuring exceptional customer service. If you have a passion for providing excellent service and have strong leadership skills, we want to hear from you.

Responsibilities:
- Manage and supervise the service department staff, including hiring, training, and performance evaluations
- Develop and implement strategies to improve customer satisfaction and retention
- Ensure efficient workflow and productivity in the service department
- Monitor and maintain inventory levels for parts and supplies
- Oversee the scheduling of service appointments and ensure timely completion of repairs
- Handle customer inquiries, complaints, and escalations in a professional manner
- Collaborate with other departments to ensure seamless operations and effective communication
- Implement and enforce company policies and procedures
- Conduct regular meetings with staff to provide updates, address concerns, and provide training opportunities

Qualifications:

- Spanish required

- Abilities in painting, carpet tile, window cleaning, garage cleaning, snow plow, basic maintenance.
- Previous experience in retail management or customer service is required
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Proficient in cash register operations, inventory control, and point-of-sale (POS) systems
- Knowledge of training development principles and techniques
- Exceptional phone etiquette with the ability to handle customer inquiries effectively
- Experience in retail sales is preferred
- Familiarity with payroll processes is a plus
- Ability to analyze market trends and make recommendations for improvement

We offer competitive pay based on experience along with benefits such as health insurance, retirement plans, and opportunities for career advancement. If you are ready to take on this exciting opportunity as a Service Manager, please submit your resume for consideration.

Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Keystone, CO 80435: Relocate before starting work (Required)

Work Location: In person